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Privacy Policy

Last Updated: June 4, 2025

At Ramplex Technologies LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect information directly from you when you submit it through our contact form or communicate with us. This may include:

  • Contact information (name, email address, phone number)
  • Company information (company name, role/position)
  • Message content and inquiries
  • IP address and basic browser information for security purposes

We do not use cookies or extensive tracking technologies to collect information about your browsing behavior on our website. We do use local storage (a browser feature) to temporarily store form data for convenience and to implement basic spam prevention measures. This data is stored only on your device and is not transmitted to us unless you submit a form. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and service requests
  • Provide information about our services that may be relevant to your business needs
  • Establish and maintain communication regarding potential or existing services
  • Protect against fraudulent, unauthorized, or illegal activity
  • Comply with legal obligations

Legal Basis for Processing (For EEA and UK Residents)

When processing your personal information, we rely on the following legal bases:

  • Consent: When you voluntarily provide information through our contact form
  • Legitimate Interests: For business communications and to provide our services
  • Legal Obligation: To comply with applicable laws and regulations
  • Contract Performance: When necessary to perform a contract with you or take steps at your request before entering into a contract

3. Information Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. We implement appropriate technical and organizational measures to protect your information against unauthorized access, accidental loss, or destruction.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website and conducting business (e.g., hosting providers, email service providers)
  • Legal Requirements: When required by law, subpoena, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • Protection: To protect our rights, property, or safety, or that of our clients or others

All third-party providers are contractually obligated to use your information only for the purposes specified and in accordance with our privacy practices.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within applicable legal timeframes.

6. Security Measures

We implement appropriate technical and organizational measures to protect your information against unauthorized access, accidental loss, or destruction. This includes spam prevention measures on our contact forms to protect against automated submissions. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee absolute security.

If we learn of a security breach that affects your personal information, we will notify you in accordance with applicable laws.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your country of residence. When we transfer your information, we will take steps to ensure that appropriate safeguards are in place to protect your information and to ensure that it is treated securely.

8. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Legal Disclaimers

Nothing in this Privacy Policy restricts our ability to:

  • Comply with applicable laws, rules, and regulations
  • Respond to lawful requests from public authorities
  • Protect our rights, privacy, safety, or property, or those of others
  • Enforce our terms and conditions
  • Prevent fraud or other illegal activities

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of law provisions.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us via our contact form.

We will make every effort to resolve your concerns promptly and in accordance with applicable law.

© 2025 Ramplex Technologies LLC. All rights reserved.